Below are the questions most often asked by overseas buyers. If you do not find your answer here, please contact us and we will reply within one business day.
VGID POWER supplies standardized microgrid core equipment, with a minimum order of 1 unit.
We accept payment before delivery only. For customized or custom-made products, you pay a 50% deposit, with the balance settled before shipment.
Standardized products are kept in stock; AC all-in-one cabinets are produced and delivered against customer orders, with a lead time of 15–45 days. The delivery date is specified in the contract in all cases.
Yes. For volume orders we provide private-label services such as customer silk-screen printing, and the silk-screen cost can be credited against the volume order.
ISO 9001/14001/45001 management system certifications, CE/safety/EN 50549-1/10, TUV, VDE, G99, AS 4777.2, etc. Grid-connection certifications for European, Australian and other countries and regions.
All products carry a 24-month warranty against manufacturing defects from the date of shipment; defective goods are replaced free of charge or credited against the next order.
Have other questions?
Send us your specifications, quantities and requirements, and our engineering team will get in touch to support your business development.
